Holiday Inn Coatzacoalcos

There were mold all along in the middle of the ceiling across the entire floor we were staying. Breakfast was amazing and the view can’t be beat.

It was a great expectation but a big dissappintment. Looks abandoned and terrible atmosphere. Worst of all was that they ask for id to give you towels for the pool, which the ad says its heated outdoor pool and it was extremely cold, i had already checked in and they hadnall my info but refused tongive me towels unless a give them my id. Food is good, but thats it, feels old.

Great restaurant and staff. Beautiful views of the ocean. Our only problem was we booked the suite with a balcony because we love to sit outside but, drink coffee and listen to the ocean. When we arrived we were told that the balcony was under maintenance and could not be used. The door to the balcony was caulked shut so it apparently has been “under maintenance” for quite some time! No walking out in the large balcony or hearing the ocean! Very disappointing.

Loved this property; had a great dinner in the hotel’s restaurant.

The staff at the hotel and restaurant staff was so awesome! They were so accommodation and made our stay very welcoming. All the housekeepers were very friendly and work very hard.

MUY BUEN HOTEL, MI ESTANCIA FUÉ PORQUE ASISTÍ A UNOS QUINCEAÑOS QUE SE REALIZÓ EN UNOS DE LOS SALONES DEL MISMO HOTEL

Well, its a OK hotel, my main problem here was the billing; they required a partial payment at the time i booked my room $54 and the rest was gonna be charged at check in ($118). When i arrived the whole $172 was charge to my card, nobody Travelocity or the hotel Staff did anything to really fix it. ON TOP OF THAT i paid extra for Ocean view room and i ended up looking at the restaurants roof. I paid extra for breakfast etc. it was my husband’s first time in my home town and this ruin the experience a LOT. And no refund for what i paid extra to have the view. I have proof they got the request and still they did not change my room when i told them. I think this is one of those hotels where you should only go if you want basic room. They do not honored your request even if you pay the extras.

Well, its a OK hotel, my main problem here was the billing; they required a partial payment at the time i booked my room $54 and the rest was gonna be charged at check in ($118) at arrival the whole $172 was charge to my card, nobody Travelocity or the hotel Staff did anything to really fix it. ON TOP OF THAT i paid extra for Ocean view room and i ended up looking at the restaurants roof. I paid extra for breakfast etc. it was my husband’s first time in my home town and this ruin the experience a LOT. And no refund for what i paid extra to have the view. I have proof they got the request and still they did not change my room when i told them. I think this is one of those hotels where you should only go if you want basic room. They do not honored your request even if you pay the extras.

Amazing view of the Gulf of Mexico from every room in the hotel. Excellent friendly staff. Excellent breakfast both a la carte and buffet. Healthy walk possible in the evening along the Beach area and brightly lit safe conditions. Hotel restaurant is open late which makes it very convenient. Overall an excellent hotel choice.