Our 13 th Accor hotel on our 12 week European holiday and 9 more hotel to go, we started the trip as gold members and became Platinum at this hotel. Originally 1 welcome drink was offered but increased to 2, no upgrade even though the hotel was not full, room was fine except when your on the toilet and have the bathroom heater inches from your face, Internet was basically non existent and we were told it should be upgraded this year, for what they charge per room it should be a immediate priority. We have booked all of our Accor accomadation for this trip but no more
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