ホテルからの返信: Dear Guest,Thank you for your outstanding review of Courtyard by Marriott Colombo. We’re delighted you enjoyed the convenience of our location, with restaurants, cafés, and the historic Gangaramaya Temple just steps away.It’s wonderful to hear that our breakfast buffet, with its variety of local dishes, fresh fruit, and bakery items, made your mornings enjoyable. We’re especially touched by your kind words about our service team member who prepared your coffee each day—your appreciation means a lot to us.We look forward to welcoming you back for another seamless business stay in the heart of Colombo.
ホテルからの返信: Dear Guest,Thank you for your amazing rating and for sharing your experience. We are delighted to know you enjoyed the breakfast, our surroundings, and the service provided by our team.We sincerely regret the cleanliness concern you encountered in the 9th‑floor restaurant. Please accept our apologies for this lapse, as maintaining the highest standards of hygiene is a priority for us. Your feedback has been shared with our team to ensure immediate corrective measures are taken.We truly appreciate your comments, as they help us improve and continue to deliver the quality experience our guests expect. We hope to welcome you back for a stay that exceeds your expectations in every way.
ホテルからの返信: Dear Katsuya,Thank you ever so much for your thoughtful and generous review. We are absolutely delighted to hear that your stay with us in July was both comfortable and satisfying.Your kind words about the cleanliness of the hotel, the attentiveness of our service, and the relaxing atmosphere by the rooftop pool truly warm our hearts. The view from the 9th floor is indeed one of our favourite features—it’s wonderful to know it added a sense of peace and calm to your visit.We’re equally pleased that the convenience of direct access to Colombo City Centre mall, along with the supermarket downstairs, made your stay even more enjoyable. Little touches like these often make all the difference when travelling, and we're glad they did for you.On behalf of the entire team at Courtyard by Marriott Colombo, thank you once again for choosing to stay with us. We look forward to welcoming you back whenever your travels bring you to our vibrant city again.
ホテルからの返信: Dear Guest,Thank you for taking the time to share your thoughts with us. We're so pleased to hear you enjoyed the peace and quiet of our setting, as well as the convenience of having shopping and essentials just steps away. While we're not on the beachfront, we’re glad our central location and overall experience met your expectations.Your feedback on breakfast variety is appreciated, and we’ll keep this in mind as we continue to enhance our offerings.We look forward to the pleasure of welcoming you back to Courtyard by Marriott Colombo again soon.
ホテルからの返信: Dear Guest,What a delight to hear such warm praise! It’s wonderful that the thoughtful design and the charming view, even without a direct sea view, added a special touch to your stay. The convenience of the nearby mall and lake truly makes the experience all the more memorable. We’re thrilled you enjoyed it and hope to welcome you back soon for another lovely visit!