ハイアット プレイス コロンビア / ハービソン(Hyatt Place Columbia Harbison)

The front desk staff were super accommodating and friendly! As were all of the employees at this location. Everyone went out of their way to make sure people were cared for. It’s close to most places in Irmo.

The hotel room itself was nice and spacious. The breakfast was sp**** and the employees were rude except for the front desk clerk. She was very nice but the folks in the breakfast area were rude to everyone and there was barely anything out to eat. We had to ask multiple times for any type of bread to run through the toaster. The eggs were actually a shade of green. I have photos and a video if you need them.

Great staff , clean rooms , quiet safe area , coffee and water was available upon arrival. Definitely would recommend tho I have had the Hyatt experience before always great to ease travel lag with family, spacious suite style rooms.

很舒適，設備齊全，樓下有餐廳和酒吧.

衞生比較差，房間有怪異的味道

Staff was absolutely amazing! I have 2 small children and they talked to them about whatever interesting fact was important at the time!

First the room I reserved was not available so they put me in an accessible room. It had the smallest darkest shower and the ac/heater had issues it ran all night and never got the room the right temperature and the floor was soaking wet. Someone had sprayer bleach cleaner to mask the smell.

Renovations were an inconvenience. They also put me in 2 bed room when I booked a king sized bed room!

The customer service definitely could have been better. Was told because I booked by third party and not through the actual site that my reservation for a king bed could not be honored. I requested a pack n play for the room for my baby. The pack n play was in the room but did not have did not have the mattress, leaving it useless to us. When I asked the front desk staff, she called the manager who told us this is the way they come. I can assure you they do not come this way. You can’t put the baby in a pack n play without the mattress. See attached pictures. You can see the bottom of it, which has a hard metal piece you can lift to store it. This was a very simple accommodation I requested and they were not able to help. Probably won’t return.