ホリデイ イン エクスプレス コロンバス - オハイオ エキスポ センター IHG ホテル(Holiday Inn Express Columbus - Ohio Expo Center)

Rooms were dirty (candy canes smashed into carpet of one room and stained, footprint on sheets in another room), loud/screaming kids running the halls all night, breakfast was gross (pancake machine takes forever and only spits out 2 mini pancakes at a time, cream cheese for bagels had sat out too long, definitely not the “buffet” they advertise). Beds were comfy, they offer Dove bath/hair stuff, staff friendly…..those are the only positives.

I arrived at my room to find the door propped open, the bed only half-made up, the radio on, and house keeping nowhere to be seen. I finished working on the room and never saw another staff member. The floor towel was wet from being used by the prior person. The bedside clock radio was backlit by a blue LED, the color light which keeps people awake. At least the front desk woman was friendly.

The hotel was nice and I appreciated my interactions with the staff. I didn't care for the location. The only restaurant nearby was Wendy's which is only open for drive-through orders after 8pm. I was quite hungry when I arrived but had no car so I didn't want to walk through the drive through line so my only option was to buy peanuts at Dollar General.

The front desk people on all 3 shifts were great. Especially the over night gentleman

Booked a room on ******* and received a confirmation like we have done many times… When we arrived to the hotel, the front desk claimed there was no rooms available despite our confirmation number and the fact they had already accepted our payment. We were forced to drive 10 minutes down the road (much better area) and book another hotel. ******* ultimately helped get our money back. But I would not recommend this hotel to anyone due to the dishonesty at the front desk and the rough area surrounding the hotel.

There were four of us in the room, but they only had two towels. When we requested for 2 more, the concierge asked us to come down to get it. Because they were short on staff. Coming down with a really slow elevator from upstairs is really such an inconvenience.

I went to have breakfast @ 9:30 on Monday, and the food was finished. I was informed that breakfast ends at 10am. The toilet in bathroom Room 305, was not cleaned when we checked in and that was unacceptable. Front desk staff were very polite and helpful.

This location was an OASIS amid road construction outside and a building renovation, located next door to the school district offices. At first, it seemed to be an unsafe area, but it was FABULOUS! Don't be scared away by the outside! Our room was fresh, bright, clean, and had everything our family needed! Holiday Inn Express serves the BEST breakfast, and this location went above expectations - filling breakfast items and wiping tables and counters constantly! Eating area is away from the serving area, which made for a more peaceful breakfast. The staff at the front desk were welcoming and friendly, not just there for a job, but EXCELLING! Our room was quiet and looked out into the trees - GORGEOUS! As our VAC moved us on, we wished we had spent more nights at this location - BEST sleep we had over our 2 weeks of travel! We HIGHLY RECOMMEND this location! Try it and you will be back, I promise! Keep the amazing staff you have! Do whatever it takes! They are a gift, and will continue to make this an EXCEPTIONAL experience for everyone who stays here!

The staff was helpful,courteous and very friendly! The hotel was very clean,smelled wonderful! Would recommend and stay again!😃