ハンプトン イン & スイーツ コロンバス(Hampton Inn & Suites Columbus)

We loved the friendliness of the staff. We did not like the gummy bad taste of the waffles. Something was wrong with the mix waffle mix.

Everything was great. The only concern was half of the carpet had black spots.

***** being sold at the pool to three staff members they don't offer towel services or pick up trash unless you tell them

The woman who checked us in was so rude. We’ve stayed here at least five times and have never had an experience as awful as this most recent check-in. First she told us she gave away the last room, then told us check -in was over, but didn’t know that I knew it was until 3a if using *******, then told us not to speak to ******* about the issue. All while making us wait outside for 20-minutes before gaining access to the building because she was not at the front desk. Lastly, our room smelled moldy every single day. Also something we have never experienced on this property after five years of trips.

We noticed that all the staff were very friendly.

Wonderful new hotel. Towels were very scratchy, really need to upgrade the softener or get new towels. Front desk just said there was nothing that could be done about it because of commercial laundry rules.

Our trip was due to a volleyball tournament. The location was perfect for grabbing food and incidentals. The property was clean and well maintained. I felt safe going to and from the parking lot and lobby area. The staff was very professional and handled the large number of families during the breakfast rush.

Even though they couldn’t accommodate the room (2 beds) I rented through Orbitz, they were very helpful. The rollaway bed was very comfortable. The only things we were missing were USB plugins and Splenda for coffee:)

I always stay at this hotel when I am in Coumbus, MS and I will always stay there in the future.