180 Mciver - A Heritage Villa - Coonoor

Pathetic Restaurant Service with a clueless and rudderless staff. We arrived at the restaurant at 1.40 pm after confirming the availability 10 mins prior to arriving. We were first given a table, then asked to move because it was apparently reserved and was then informed that actually it was reserved for us. They then made us wait for 20 mins only to tell us that food can’t be served since their staff have gone for prayers!! I don’t even know how to interpret this experience. Why could they not tell this to us over the phone, or when we arrived, or during the 20-30 mins that we spent in the restaurant. Also, each conversation with one member of the staff was an exercise in anger control! We promptly left angry, hungry and dismayed with utter stupidity of it all!

We visited the restaurant on premises on 3rd May 2023. Our party ordered an all vegetarian order but we were served a non vegetarian pizza. Mistakes happen but there was no apologies forthcoming from the ***agement. The food quality was average and service was below par. I would not suggest anybody to visit the place.

We went on 21st Oct for brunch. Though place is good and have great view of the city.. but restaurant sucks.. service is like nit worthy any rating tbh dhaba would have better service by their captain/servers. No smile..no welcoming gesture.. forgot to serve water.. not a great place for food..just go take snaps and walk back

Iam so glad i chanced upon this beauty of a place in Coonoor while putting together a family trip. Nancy,at the reception was so sweet and helpful while making the reservations ,didn't sound like other hotels with the professional take it right now or its gone attitude.And she held the room for us ,as i needed time to coordinate with other family members. The hotel is so beautiful, the pictures don't do justice,very well maintained by Nancy,her husband John (hope i got that right) and team. Food and hospitality was awesome! So delightful to stay in a family run place than a chain. Also, its the same place where the movie Kapoor and sons was shot. Next time im going to book in advance and get the valley facing suite rooms.

We went to 180 Mciver for lunch on 14th September as it was recommended by someone. The person at the gate of the property told us that there is no lunch. We asked for tea/coffee which was again refused. We asked for timings for the next day for which we were informed that we can come for lunch from 1 pm to 4 pm. As we went there the next day, we were again refused and told that the kitchen is not open. Upon confronting that we confirmed for the same beforehand, we were told that it is a holiday and the staff is not there. PATHETIC ATTITUDE OF THE STAFF. ABSOLUTELY NO COURTESY. Would not recommend to anyone.

Stayed at this property for 02 nights in June for the 3rd time. A well located property with very friendly staff. Ms Nancy and Mr Philip Samuel are very friendly and helpful. Food, service, location, sleep quality all are good however the lighting in the room is very poor. The same has been highlighted by me in my previous review but the lighting continues to be very poor. Over all a quiet place to stay and one must experience the property.

Amazing view, true to the 180 degree name. It’s a huge property, very well maintained with ***icured gardens and antique furniture. We were fortunate to meet the humble owner and hear about the history of the place from him. Staff were polite and happily went the extra mile to make us feel welcome. The breakfast of fresh juice, fruits, bread, eggs made to order, Dosa, paratha were more than filling and fulfilling. Excellent place to stay!

We had an amazing stay. A very picturesque / beautiful property with large old-world charm rooms. View of Coonoor from the hotel lawns, is breathtaking. Very good non veg and vegetarian food. Friendly and helpful staff. Be careful of 'Indian bisons'. No bar/ alcohol served.

Such a beautiful Villa to stay at! They have a huge lawn where you can chill and enjoy the breathtaking views. Every corner of the Villa is so pretty and aesthetic that you can’t get enough pictures. Rooms are spacious and clean. Food was excellent although the restaurant & breakfast buffet had a limited menu. The staff was friendly and very helpful. Nancy & Nawab made us feel comfortable during our stay. Highly recommended!