バートリ ロッジ ホテル(Bartley Lodge Hotel)

Highly recommend The Bartley Lodge. All the staff were excellent, friendly and helpful. Great location, comfortable rooms, and the pool was an added bonus. I was most impressed with the food, Christmas dinner and breakfast were both excellent. I hope to be back and will be recommending this hotel.

Waited hour 10 minutes fir cooked breakfast. Time we got it all the other breakfast offers were tidied up therefore unable to get fruit juice or toast to accompany the breakfast. Run out of the salmon as offered in the menu for the bagels Servers were miserable never smiled Very expensive bar drinks and a drainage system that banged with trapped air all nite in the toilet wasn’t very pleasant stay.

Avoid paying for breakfast as service from staff isn’t great, you constantly have to ask for either cutlery, plates as nothing is monitored so when it’s run out you need to ask for replacement. We had only just finished yet the guy was in such a rush to get dirty plates it was like a seagull was in the room. So rather than the attention be on when people have finished more attention should go into what they are serving or lack of it.

Great room and lovely property. Just need more staff and the food didn't meet the quality expected from the prices. Staff were really nice and breakfast was nice (just craved for a hash brown). Could be a great place but a few things like the changing room at the pool, no air con, offered room service but told 'too busy' and poor communication in restaurant keeps it a 'nice'!

I stayed here for £152 and got the standard room, it was very disappointing as the room did not anything like the photos online , and the light was hanging off the ceiling , carpets were old and dirty , furniture was dated and bathroom was old and not great. I spoke to the manager and they weren’t very helpful at all. The breakfast was nice , but the room was not nice as all, and was not worth £152, I would recommend staying elsewhere.

A beautiful country house, a really special place to stay!

The hotel was lovely and the room was nice, but what really made our stay was the service. All the staff we encountered were really helpful. The newly appointed manager, Will, went over and above to make sure all of our needs were met. He made sure that we had a lovely stay and was really very accommodating. The night attendant, Kylie, is also worth a mention as she was so helpful in the morning, serving us tea and coffee before breakfast actually started, even though it wasn't actually her job! Thank you again to all the staff at Bartley Lodge - we will definitely be coming again!

The location is convenient and grounds very nice. The building is clean, but you can tell it’s a bit tired around the edges. Has has had some money spent in areas to improve it, but needs a little more to improve the overall feel. Great pool and this was a definite highlight. Didn’t find the reception staff to be friendly, and they seemed fairly disorganised.

Cobwebs everywhere,room dirty and very dated. Food was ok but the menu was limited. Staff seemed very Inexperienced.