ホテル デ ロス ファロレス

Basic equipment , floor so old style which make it not looking so clean

Had to run away

Buen hotel, personal muy simpático, cama comoda

Breakfast and parking take place at another hotel nearby. Rooms are basic. Desk employees is excellent.

Check in was easy with on site staff. Outdated building and sewer is blocked. All sinks were clogged and the management did not care. We booked two rooms and both bathroom sinks were clogged. One bathroom light did not work. When notified, Manager told us to go use the other bathroom or the shared bathrooms downstairs. We paid for two rooms and couldn’t use one bathroom which was the main reason we booked two rooms. Good area but old building and careless management. Never again.

Disappointed Rather tired old hotel but excellent location and good (tight) carparking for an extra charge. Friendly and helpful staff. Aircon struggled in very hot weather, small bed and no breakfast onsite. Had booked for three nights and paid in advance on arrival. We shortened our stay to two nights and gave them 24 hours warning of our early departure, but the manager refused to refund the unused night even though this was not signaled when I told them of the change.

Friendly staff, large rooms, even though it was a bit of a walk from the sites, it was safe neighborhood and had access to public transportation. We took a bus from the train station to the hotel. Room was clean, hot water was nice and overall it was a pleasant place to stay. AC and TV in room worked.

Close to the heart of the city, nice and clean, very friendly staff, the underground parking lot are very small and difficult to use, small adventure for itself, but in case one get assistance by the stuff

Not easy to access its underground parking. The lift to parking was broken when I checked out. I had to wait more than an hour to get out, which screwed up my booked tour.