クオリティ イン(Quality Inn Newport)

Staff have been so much better than some that were here about a year or slightly longer ago!

Although the room was clean, it was old and musty. Holes in the wall, outlets that didn't work, soured breakfast food, poor lighting, bugs, poor water pressure, etc etc.

A once great hotel that's now very ran down. The people were nice but they gave me a 2 queen when I booked a king. You could see many available king rooms. So either there were maintenance issues or they just ignored the reservation. I ended up moving to the hotel across the street the next day.

Nothing when I made this booking about a $250 cash deposit, indoor pool closed for the winter. Its INDOOR, why the hell is it closed in the winter? Dirty room and free breakfast sucks.

The hotel is not well maintained. The room was smelly, I couldn't wait to check-out the next morning, it was that bad.

When you walk in the rooms that have no outside access it's creepy as hell. Stuffy feel like you can breath & just around the area you always have to be in watch out. People constantly walking around the hotel just looking.

The staff are wonderful: very friendly and you can tell they are interested in people. Checking in & out was easy. The facility has definitely seen better days. It looks like it is trying to fall apart. From things that were out of service (ice machines, laundry, pool/hot tub, half the breakfast machinery), to the building (cracks, water stains, chipped or broken masonry), to the room itself (sticky floors, no handles on dresser drawers, glass insert in microwave was incorrect so unusable, toilet was running when we came in), this is a very sad hotel. It’s not soundproof and very close to the highway, so noisy all night. The sheets were clean, and there was breakfast of sorts, but I am sorry to say that this Quality Inn was a dump. It was a very cheap price, and now we know why. I feel sorry for the staff, as they seem to be trying so hard, but with the infrastructure in such terrible shape, it’s a losing battle.

The staff was friendly, and the room was clean but had an odor. Breakfast was good. Overall the hotel was showing its age with a lot of out-of-order signs.

It appears there might be upgrades going on, but everything looks to be in disarray. Room had stink bugs on the walls. Cups in the floor from previous occupants. The bathroom sink water ran continuously, as it wouldnt shut off. The particular room we were in needs attention.