Really nice place. Excellent staff. Very clean & modernized. Bright & cheerful. Great location. This is my second stay here. Multiple stays ant The Dales. All Mackenzie Hotels are fantastically well run.
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Anthony
2023年12月21日
Absolutely superb service from Ann and Sharon this stay. Both extremely courteous and unbelievably professional even extending on a welfare check as I hadn’t arrived earlier and some toast as the restaurant had closed.
Although a short trip, I was very impressed by their hospitality and will return soon.
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Barry
2023年12月12日
Had a lovely 2 day break lovely and relaxing , great staff and good food , would definitely visit again
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Deborah
2023年11月26日
The building is attractive outside. My room on the third floor wasn't easy to reach. The lift is cumbersome to use especially with luggage and only goes to the second floor. My room had a cold draught coming under the door. Not easy to escape. TV reception poor not sufficient freeview channels.
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peter
2023年11月13日
No extractor fan in en suite. Room not particularly warm. Pool was nice but there was a children's swimming class running the first time we attended. It would have been better to have been informed of this in order to chose a different time to swim. Changing room was very cold.Poor signal on TV.Hotel a little scruffy but the service and breakfast were very good.
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Andrew
2023年10月22日
Very enjoyable three days. Excellent gym and pool. Levels of service excellent. I must say the food was exceptional.
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wilma
2023年10月19日
A very comfortable and enjoyable stay, the bed was the most comfortable bed I have ever slept in away from my own. Loved the huge walk in shower too, had a lovely evening meal in the restaurant and a wonderful nights sleep. Staff were all very friendly and helpful. Would most definitely stay again.
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jeremy
2023年9月28日
I stayed in an excellent value single room. It was an understandably small room (exactly what I expected), but it provided all that was needed.
The bed was incredibly comfy, it was quiet, and the shower was powerful and hot.
An excellent experience.
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Richard
2023年9月27日
Very good parking facilities.The hotel was very quiet at night which was a blessing as I am a light sleeper.