ホリデイ イン エクスプレス ボルチモア - BWI エアポート ウエスト IHG ホテル(Holiday Inn Express Baltimore-BWI Airport West)

Erika at the front desk was courteous. The room was clean but i noticed that the beddings in one of the bed is crumpled, but the other one is smooth. Not that it matters but it was so obvious. The breakfast buffet was superb. Theres a refreshment near the lobby to quench your thirst specially this summer was very helpful.

酒店位置好，周邊餐飲方便，酒店門前既有一家漢堡餐廳，味道不錯，旁邊還有一家泰餐廳，裏面的炒米粉味道極佳

住機場酒店惟一的好處就是方便，來也方便，走也方便，不用太操心。好久沒來了，住在這裏也挺好的。期待下次再來

This hotel was good for our anniversary getaway. The room was comfortable and clean. Breakfast was good and the breakfast staff was always pleasant and helpful. We stayed for 3 nights and I would recommend tf his location!

We enjoyed the stay, but it also the room that we were in was a king suite, but the bathtub was small, shower had no pressure type.

I stayed at the holiday Inn express on March 9th 2024. The front desk Rep was polite and friendly, the room was clean…. My first issue was the bed was ungodly uncomfortable… it was as if there was lumps in the bed. I chopped it up to it’s only for one night seeing as though I’ve stayed there before and I didn’t have this problem. I did discover that the heating system made a whistling noise when it would come on then a humming noise too. I truly didn’t feel like going to guest services and tried to tune it out with the tv. Bad idea because once the tv was off that was very annoying. I ended up checking out early vs a late check out because I had a restless evening. I had a supervisor call me to discuss the matter and said he would give me 20 bucks credit for my inconvenience. I was like wow! That’s what my inconvenience was worth. He say I’ll do 30 but that’s it. It was as if I was asking for money! He could have apologized and said I can give you a discount your next stay to make it up to you. I was taken aback and wouldn’t stay there again just because of how I was handled. I also think management should definitely be at hotels on the weekends to handle problems that a desk clerk can’t.

Hotel was very nice and clean. Staff was friendly and the complimentary breakfast had a lot of things to choose from. My only complaint was that the bed was very hard and you could feel the springs. Other than that very nice hotel.

We like how close to Fort Meade the hotel is. This was our third stay there to visit/pick up our sailor

Front desk personnel was awesome! Wish I caught his name. Gave us a map and great suggestions for dinner!