イラ ホテル(Illa Hotel)

非常にコストパフォーマンスの低いホテルなのでぼったくられることは覚悟してください！ 高いお金を払った後でも！ ！ ！ ホテルの場所は良くありません。ホテルの入り口までタクシーにお金を払いたくありませんでした。タクシーは目の前の小さな広場に停まっています。スーツケースを引きずってホテルまで行くのは疲れます。そして、アルマス広場に行くために毎日坂を登らなければなりませんが、この種のホテルは追加料金を払っても、アルマス広場の隣のホテルよりも高いです。なんとも不公平です。不運にもこのホテルを予約することにしました。 日帰りツアー料金は他所の2倍！大げさですが、絶望的な恐喝者を捕まえても意味がありません。 Wi-Fiは午後7時頃に機能を停止し、お湯はなくなり、ラジエーターは音を立てるだけで機能しませんでした。朝の10時にWi-Fiが切られ、家の掃除をしていたおばあさんがドアをノックして、掃除をしたいから出て行けと促してきました。 苦い経験を​​積んだクスコへの旅はこのホテルから始まり、そしてこのホテルのスタッフからは、前世紀から抜け出せない地元の人々の金儲けの方法を目の当たりにしました👎🏻👎🏻👎🏻

They were very kind, they stored my luggage for free, free coffee and tea, good availability, very affordable and reliable tours, and very good value for money, We left early to do tours and we had not informed us about the breakfast box but Rodrigo helped us without prior notice. The girls also helped me with the information, an unforgettable experience I would stay here again

A very clean and comfortable hotel in a great location in the historic centre of Lima. The decor of the hotel was nice. The staff were pleasant and helpful. On a hill, but that comes with staying in the historical area. Very nicely decorated breakfast restaurant...with the best breakfast in Peru! Everything close by, including a laundrette where you can get your laundry done in the same day. I thoroughly recommend this hotel for a business or tourist trip to Cusco.

We travel quite a bit; I hate giving bad reviews, but feel some people may find our story helpful. Illa was one of 5 hotels we book for our trip to Peru and the only one we cannot recommend. We stayed 4 nights and originally, considered another hotel closer to Plaza de Armas or another, cheaper room at Illa. Since we were arriving to Cusco after several days of long and strenuous hikes and it was our wedding anniversary trip, we decided to go with Illa and instead of the cheaper room, splurge on their most expensive suite with Jacuzzi, which was about $40/night more that the other room. Unfortunately, we did NOT get what we paid for. PROS: Staff were very nice and helpful, there was a person that stayed onsite overnight, and they packed our breakfast to go the day we left early for the Palcoyo hike. CONS: Hotel is overpriced for the type of accommodation you get; the quality is just not there. The street in front of hotel was dug up which made it difficult for taxis to get there, breakfast was the worst we had in Peru, management doesn’t take responsibility when things don’t work and becomes unresponsive. Our room did not have heating, hotel supplied 2 space heaters as requested, which was nice, but they did not heat up the large room and bathroom enough anyway. The robes in the bathroom were worn out and grey, same with towels, plus they had a logo from another hotel. Our first impression of Hotel Illa was positive. They left a bottle of wine for our anniversary in the room, which was a nice touch. Unfortunately, it went downhill from there. Since our train was delayed and we had a dinner reservation, we dropped off our bags and ran to the restaurant. We returned after 11:00 p.m. and noticed that everything in the room was quite dusty—even inside all drawers. It was late, so we just cleaned the room ourselves, so we could unpack. We tried to run the Jacuzzi and dark mold-like chunks of stuff were coming into the water (see photographs), so we could not use it the first night. It doesn’t look as bad in the pictures, because the camera captured only the bigger chunks. Next day, someone came to clean and fix the Jacuzzi and we were told it was fixed. We had the same issue on day 2. We reported the problem again and everything repeated. Third day, there was someone else at the reception desk, who did not know about the issue. The person at the reception told us to use the room next door to take a shower (???? not sure why, we had a problem with a Jacuzzi and the other room didn’t have one). We were told the receptionist would talk to the owner about a partial refund, since the jacuzzi did not work. The day of our departure, we talked to the same woman and she said again she was going to follow up with the owner. (According the the research we did on the issue, it typically happens when jacuzzi is not used for a long time. During our multiple discussions with the front desk, it became clear that the room is not used very often, which explained bot

The property did not honor our booking because they felt the price was too low. When ******* called they said they couldn´t find the booking . I would definitely NOT BOOK here. BEWARE!!!

Excellent place to stay closer to main attractions. Staff is awesome. Helpful Room was clean

Very clean hotel . Staff is excellent and helpful. Room and bathroom clean

Illa hotel is located partway up the hillside from the Plaza de Armas and maybe a 250 meter walk from the twelve edged stone. Rooms have hardwood floors, modern en suite bathrooms with tiled glass enclosed showers (with nice hot water) and medium speed free WIFI. Breakfast is served in a small dining room and is predominantly continental in style, with the addition of scrambled eggs or omelettes. Staff at the front desk are helpful and speak good English which helps when organizing taxis etc. The location is excellent - 20 minutes on foot to the old Inca fortress of Sacsayhuaman, ten minutes to a plethora of fantastic restaurants such as Yaku. An added bonus is that there is little traffic, making for more quiet nights. Would stay there again in a heart beat.

The hotel is beautiful, the staff is fantastic, and the breakfast had a great selection. It is located just 10 minutes from the Plaza de Armas. There are delicious restaurants located all along the street this hotel is located.