ホテルからの返信: Dear SirWe sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Ms.Tran Thi Huong - Genaral Manager
ホテルからの返信: Dear SirWe sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Ms.Tran Thi Huong - Genaral Manager
ホテルからの返信: Dear MadamWe sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Ms.Tran Thi Huong - Genaral Manager
ホテルからの返信: 拝啓
この度のご旅行にMường Thanh Grand Da Nangをご利用いただき、誠にありがとうございます。当ホテルで過ごした思い出に残るひとときについてお読みできて嬉しく思います。
大切なお客様からフィードバックをいただけると、当ホテルが提供するサービスがさらに価値あるものになるので、いつも感謝しています。
これらのユニークな体験とMường Thanh Grand Da Nangのチームメンバーによる献身的なサービスに加え、当ホテルで過ごしたすべてのお客様は、当ホテルで過ごした新しい思い出を持ち帰っていただけます。
この輝かしいフィードバックに改めて感謝申し上げます。このフィードバックはチーム全員に共有させていただきます。近い将来、当ホテルに再びお越しいただけることを楽しみにしております。
ありがとうございました。よろしくお願いいたします!
トラン・ティ・トゥ・ホア - ゼネラルマネージャー