ホテルからの返信: Thank you very much for sharing your detailed feedback.We are delighted to hear that you enjoyed the corner room with its great view and found it comfortable. It is also wonderful to know that you appreciated the variety and daily changes in our breakfast selection, including Korean dishes.We sincerely apologize for the inconvenience you experienced during your stay due to communication difficulties. Please be assured that we are continuously working to improve service consistency and guest support procedures to ensure smoother interactions in all situations.We are also very happy to hear your kind comments about our daytime staff. Your recognition of their friendliness and service quality is truly appreciated and will be shared with the team as encouragement.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for an even more seamless and enjoyable stay.Kind regards,The Hotel Management
ホテルからの返信: Thank you for your feedback. We’re happy to know you appreciated our friendly front desk team.We sincerely apologize for your experience at breakfast. We will work with our restaurant team to improve both service attitude and table presentation.As our hotel is located in a quieter area, transportation is needed to reach the city center, and we are always ready to assist with booking Grab for our guests.We hope to welcome you again and provide a better experience next time.Kind regards,The Hotel Management
ホテルからの返信: Dear Valued Guest,Thank you very much for your wonderful review. We are truly pleased to know that our team was able to assist in returning your wallet and that you appreciated their support. Taking care of our guests and providing sincere, attentive service is always our top priority.Your kind words are a great encouragement to our staff. We sincerely look forward to welcoming you back for another pleasant stay in the near future.Warm regards,The Hotel Management
ホテルからの返信: Thank you for taking the time to share your recent experience while staying at Alan Sea Hotel Danang. Your encouraging review has been passed to our team to motivate them on keeping up the good work.We hope to have the pleasure of welcoming you back soon.Sincerely,The Hotel Management.