プルマン ダカール テランガ(Pullman Dakar Teranga)

I had a problem with my visa when arriving at the airport so I was not able to left the customs/airport and I informed the hotel, and they refused to help me to cancel the reservation which was just for 1 night due to connecting flights. Then no support for the customers so will not consider this hotel for other occassiobs

Very good breakfast and the hotel is nicely situated, accessible to transportation

The entire staff was fantastic! I would like to recognize Cisse, who works evening at the restaurant and Anne at the reception desk as doing a superb job. Mamadou also was excellent as well as Papis, a great guide, and also the lady who runs the breakfast. Housekeeping was very good too

The location is good but the immediate area outside the hotel is very congested sometimes during the day.

One of the best properties and very safe. The only issues is, bring your own face towels/wash cloths. The staff provided one the first day but couldn’t understand when we requested more. Service at the restaurant is VERY slow and inconsistent. The staff however is very nice, very safe property, and very clean.

A safe space. Very welcoming staff

I stayed one week at the Pullman Teranga. It was an horrible experience: the staff just ignore you when you have a request, they never respond to the phone, the pool was privatised, without any warning, so we could not enjoy it although we paid for it, 1 day of 2 they forget the water in the room, the door of my room was not closing properly so I felt very insecure at night. I sent 5 emails to get my flight ticket printed: never got the print. The air-conditioning is not efficient in the bedroom, the door of my bathroom was broken and the mirror was rust... so please, run away, there are other Luxury Hotels in Dakar.

I went to the Pullman Teranga and we were overall disappointed by the quality of this hotel. It is supposed to be a 5 starts but the carpet is dirty, our rooms were not cleaned every day even when we put the sign to clean, we were out of bath towels for 2 days and the staff was very disorganized overall.

Property is modern and up to date