We arrived around 19:30 the hotel looks really grand from the outside but I just can’t put my finger on it as this hotel is very weird and just soulless. Some bullet points, big hotel with no idea/ imagination of how to dress it, room’s dated with mould and flaking paint on the walls, I don’t think the pillows case’s had been changed as they smelt of being used, swimming pool is bizarre as it looks as though it’s set out for a wedding function with chairs/tables set around the pool, corridors are dimly lit with eiry music playing looks like it should be in a spooky Hitchcock film, bar still closed due to Covid (seriously), breakfast has lots of choice but is of poor quality and strange choice(best I ate was steamed sweet corn) noodle bar staff were more interested in playing on their phones, staff were polite enough but ? a lack of hospitality training, the hotel is in run down part of town we only realised this as we moved hotels after one night stay and found a lovely place over looking the lake for half the price( money was never the issue) I feel this hotel needs serious investment as it is sadly no where near a 4 * hotel and that’s not me being fussy as Iv traveled extensively in Vietnam and am still touring. Sadly I would not return again . Review from mid 50 yr old couple
とても良い
48レビュー