Happy to stay Service is good the hotel is so chill and clean
翻訳
ホテルからの返信: Thank you for your praise of slow House. It is our great honor to experience and share with you in Erhai Beach. Slow House is a warm and happy family, we provide the most considerate service for every "family" who comes from far away, it is so lucky to spend time with you, we will strive to do better to make you more satisfied, when you are free, you should often come back to the slow house to see oh
ゲスト
サンセットプールサイド蒼洱パノラマツインルーム
宿泊: 2023年8月
友人との旅行
3件の口コミ
1.0/5
投稿: 2023年9月19日
I DO NOT RECOMMEND THIS HOTEL, for these reasons: 1). It is 1 hour 30 mins from Dali Old Town where all the fun things to do are 2). The service was really bad (it took about an hour to check-in as they weren’t used to checking in foreigners) and when we were out they said they couldn’t clean our room as they didn’t have a spare key 3). There was a GHEKO living in my room 4). The swimming pool was dirty, a health hazard and unfit to swim in 5). My room was damp and the paint was falling off the walls 6). The breakfast was a Chinese set meal, with no choice and no western options. There was no coffee…only instant sachets.
However, the staff themselves were really lovely and kind but the hotel itself was not up to standard. I think this place has a lot of potential but improvements need to be made.
I rarely leave negative reviews but I felt I needed to this time so that others don’t face the same experience as me and my friend did.
翻訳
ホテルからの返信: Thank you for providing your feedback on the hotel. I'm sorry to hear about your negative experience. It's important to share your thoughts and experiences to help others make informed decisions.It seems that there were multiple issues with the hotel. The location being far from the main attractions, poor service, difficulty checking in, inability to clean the room, presence of a gecko, dirty swimming pool, damp room, and limited breakfast options were some of the problems you faced.We have taken note of your feedback and will make the necessary improvements.
Therin A
Light Luxury Village View Studio
宿泊: 2022年6月
友人との旅行
38件の口コミ
4.7/5
素晴らしい
投稿: 2022年8月6日
Location is by the roadside on the east side of the lake. It’s convenient but it’s far from downtown (45mins drive) as that is in the west side of the lake.
The staff are helpful and try to help however they can. They don’t speak English but wechat and translator help (manage expectations).
The rooms are clean.
Breakfast is basic Chinese.
There’s a pool for kids (not deep enough) and a lounge area with a view.
If you like a quite place away from the city, then this is a good place to stay.
But if you want convenience, be aware that didi/taxi is scarce, and attractions are far.
There’s a restaurant next door.
翻訳
6/7
ホテルからの返信: Thank you for your comments. Breakfast is a local specialty. We are located on the east coast of Erhai. Across the sea from the ancient city of Dali. Watch Cangshan sunset here and enjoy the afternoon. We will definitely clean the house carefully. Let the little masters feel at home.
Laura K
Sunset Erhai Panoramic Twin Room
宿泊: 2022年7月
カップル・夫婦での旅行
46件の口コミ
4.5/5
非常に良い
投稿: 2022年8月23日
Was a nice trip, the hotel is very private and good view.
I recommend 🥰
翻訳
ホテルからの返信: Thank you for your approval and liking. Hope to see you next time
Mocha_Mark
Sunset Erhai Panoramic Balcony Tub Suite (Wide-Angle View)
宿泊: 2022年6月
カップル・夫婦での旅行
7件の口コミ
4.2/5
とても良い
投稿: 2022年8月6日
Staff is helpful
翻訳
ホテルからの返信: Thank you for recognizing us. It's our honor for you to come to our slow room. Looking forward to seeing you next time.