When we first arrived, everything was good so we thought. When We entered our room, my daughter pulled out the sofa bed. It was full of nasty stains. I did let them know the following day. I mentioned it to the cleaning staff, who went looking for a newer mattress. Still, when he brought it, that one was full of stains. Too, it was just disgusting.
On top of that, none of the ice machines were working, so we had to ask the front desk to give us ice. I just felt it ****** an inconvenience. If you ask me in the bathroom, the filters were so clogged it would smell. It's a nice hotel for them not to take care of it and be on top of it.
翻訳
Olivia
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月6日
Everything from checking in, the room, the bar and restaurant was amazing. Will absolutely be staying here for future Dallas stays.
翻訳
Jamey
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月5日
The front desk was so helpful! Teyvon is so kind and goes above & beyond! His food recommendations were on point! The gentlemen who helped us check in, I forgot his name was also so very nice & helped my daughter and I find a place to get a pedicure & it was the beat we have ever had!
翻訳
Philip
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年2月26日
Great property. Qiiet rooms and laidnout perfectly. Wall between the bed and the door, closento television with a perfectly located mirror. Balconies! Especially like the back rooms that you can see downtown at night.
Comfortable bed.
翻訳
Brooke
宿泊: 2024年2月
その他
4.0/5
とても良い
投稿: 2024年2月20日
It was ok. We were allowed early check in so that was awesome but our room didn’t have a bathtub and we really needed it
翻訳
Dorothy
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年2月10日
We stay here all the time but this time was for our daughter who is battling cancer at UT Southwest it was a hard trip for us our room was super clean and we went down after we got back to the hotel and had a snack Adrian in the bar area noticed we were hurting and he was absolutely amazing in comforting my husband and I he really should be recognized for his selfless care for the customers there
翻訳
Cara
宿泊: 2024年1月
その他
4.0/5
とても良い
投稿: 2024年1月9日
I stayed at this hotel because it was a Marriott and was very convenient to UTSW hospital. This Courtyard Marriott was comfortable, clean, and staff was friendly. You can always count on a comfortable bed with comfortable pillows at a Marriott. The bar attendant went above and beyond to serve me a glass of wine the first night I was there. And, the friendly morning attendant had me smiling as I left with my coffee in the morning. My only criticism would be that the room was beginning to be in need of a redo.
翻訳
Maegan A
宿泊: 2024年1月
カップル・夫婦での旅行
4.0/5
とても良い
投稿: 2024年1月3日
Upon arrival, the checkin process was very pleasant. The front desk receptionist was friendly and had a great energy. However, once we got to our room, there was an awful odor that lingered all three days we were there. The cleaning ladies were very kind and attempted to spray our room with fabric spray, but that only masked the smell for a few minutes. Being one of the cheaper options, and also the closest to the event venue at Dallas Market Hall, I wasn’t expecting something lavish, so it met my expectations in terms of accessibility and basic needs (bed, shower, clean sheets, towels, etc.).
翻訳
Candice
宿泊: 2024年1月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年1月2日
Excellent customer service!!! Beautiful king rooms with sofa couch and balcony as well as amazing black out curtains!!!
翻訳
Tim
宿泊: 2023年12月
その他
5.0/5
とても素晴らしい
投稿: 2023年12月30日
Everyone was so friendly. Long stay due to medical reasons, and they all went out of their way to see that all our needs were met.