ルネッサンス ダラス アディスン ホテル(Renaissance Dallas Addison Hotel)

The staff was super friendly here and the room was nice, updated and clean! The walls are super thin though so I could hear every step, bathroom trip , shower that the people around me took. Other than that, it was really really nice and I really enjoyed my stay!

I enjoyed staying here back in July and that is why I wanted to stay here again. I booked and prepaid for a king bed. When I arrived at checkin I was told that all the king size beds had been booked. We were given 2 queen or double beds. Nobody spoke to me or apologized for this mistake. I didn’t have time to find another hotel because we had plans to be somewhere by a certain time.

Hotel was nice. Great restaurant/bar. Room was nice. Television channels weren't great. Limited number of channels but the ones they did have, not all worked.

We had a great experience staying here for the fair. We were a little late on check out and they worked with us. It was only 20 minutes from downtown!

We went for a business convention. Room was very clean. Beds were super comfortable. However, we did not get coffee replenished or toilet paper when the house keepers cleaned the room. I am very thankful it was close to surrounding restaurants because the food was entirely overpriced and a ridiculously long wait.

Stay at the renaissance in Frisco. Its only 10 min away but a whole lot nicer. This hotel is dated. On the plus side, the massage we received at the spa was incredible. Highly reccomend.

Hotel was centrally located with easy highway access. Lots of really great restaurants around the hotel. Appreciate they hosted the OU/Texas Red River Rivalry Pep Rally! So much fun.

We (my family and I) arrived late Friday evening and stayed here for 2 nights. The Check in process was smooth and quick. The room was nice and clean. A couple of issues : (1) The shower curtains in the bath tub are not adequate and the water comes out to the floor. (2) The Breakfast is not buffet style. It is a-la-carte and you can only have 1 dish from the menu and a coffee. This should have been specified on the website.

Terrible service. Though I left the room mid-morning, it was never cleaned. Called housekeeping around 6pm and was told there was nobody to service the room. The shower drain was blocked and it was unblocked after I complained. How was it possible not to notice it when cleaning the shower enclosure?