The lobby has clearly had a snazzy update lately. Flashy art at the elevators and in the hallways! The rest of the hotel though.....
Upon arriving in our room with travel-weary toddlers, it was disappointing to find that the TVs were not properly configured to the DirectTV system. My husband rewired one of them on his own while we waited 15 minutes for someone to come from the front desk to fix the other.
The carpets and cabinetry are dated. It looks distressed, and not in a purposeful way. But the countertops and vanity were updated at least. The bed was clean-ish, but looked like the sheets had not been changed, only made up after the previous guests. Ew.
Despite having requested a 630am morning shuttle to the airport the night before, upon checkout we found out that their shuttle driver had called in sick at 2am, & that they would have to call us an uber instead. Thankfully, they paid for that and secured a vehicle large enough to fit my entire family & our 5 pieces of luggage.
Also, we were disappointed to discover at 630am that the free breakfast would not be prepared until 7am (on weekends). Again thankfully, the front desk clerk was able to secure a few packaged blueberry muffins so that we wouldn't have to hear it from 2 drowsy and grumpy toddlers all the way to the airport.
Overall, our stay here did the job. But I didn't feel that the pictures & description we saw online which persuaded us to choose this location were an accurate representation of what we got.
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