ハイアット ハウス フォート ローダーデール エアポート & クルーズ ポート(Hyatt House Fort Lauderdale Airport/Cruise Port)

The hotel staff were friendly and helpful. The room was nice only a couple worn spots. We were disappointed that the restuarant was only serving pizza and wings the night of our arrival. But it was good. The breakfast area was lacking enough seating for guests. And the food was not so good. It was your usual hotel breakfast food just not done well. They were also having issues keeping it refilled.

The staff was not in uniform.They way they spoke to customers on the phone and in person was very uncomfortable and unprofessional, saddened at the way Hyatt brand was represented at this establishment.

Pool was not heated. If you’re going to Florida in winter you want to go in the pool. Because the pool area seemed to only get sun for a couple hours in the morning it will not get warm from the sun and needs a heater Room could be cleaner and the carpet definitely needed to be cleaned Elevator was unbelievably slow and made sketchy noises Room phone didn’t work and I asked for it to be fixed and it wasn’t Staff was nice The information sheet they give says light cleaning daily and sheets changed every 4 days, which is fine. But we had to ask for the light cleaning to be done.

Our shuttle driver. I couldn’t understand him due to his thick accent. He was very curt and impatient, bordering on rude. Everything else was wonderful. Room is beautiful, comfortable bed, and the best shower Ive ever had.

Excellent pre or post cruise hotel. Friendly and professional staff; nice rooms, and a lot of shopping/eating options easily walkable distance. Arranging transportation to the cruise port was also easy and affordable. Will choose to stay here in the future!

Although I only stayed 1 night, it was great! If I ever visit the area again, I will definitely look at staying here again. When I tell you this place was spotless - I mean it! I have NEVER seen anyone scrubbing the metal floor piece in the main doorway with a TOOTHBRUSH! They are dedicated to cleanliness. Every area I went into was clean, bright, and smelled sooooo good! The staff was very friendly and helpful. Always greeted me with a smile and kindness. I didn't get to try the breakfast, but from the looks of it, the other guests really enjoyed it!

Great experience with the staff and really clean, modern rooms. Lots of shops and restaurants in the earea within walking distance as well. We were flying in and out early in the morning and the airport shuttles were punctual and extremely convenient. Would definitely stay here again.

Highly enjoyed our stay at the Hyatt House. Property was clean and area was safe and quiet. Lots to do within walking distance including shops, restaurants, cinema, bowling etc. Super easy to get a parking spot, even during the Christmas time period. Every staff member we encountered was friendly and approachable. Only issues we had was with the key cards not working and sofa sheets not being changed, but not a big deal for us. Would definitely stay here again.

No hot shower water in 210. When I tried the shower the water leaked out the door and covered the floor. The desk staff was helpful but could do nothing but inform maintenance of the problem. Showering at next stop.