ホテルからの返信: Dear Valued Guest s hhh,Warmest greetings from Novotel Suites Yogyakarta MalioboroThank you for your kind feedback, we really appreciate it. We are glad that your stay in here could fulfilling your expectation, especially the location that help you to reach Trans Jogja.We received your concern for face towel and the mineral water bottle set up in the room. We do apologize for the inconvenience to that concern. We will share your comments with our team to improve our service in advance and the room amenities. We have the priority of the guest satisfaction. We hope that you will return to our hotel, and we welcome you and your family again back to Novotel Suites Yogyakarta Malioboro to have good experience more from us. Sincerely,Vani Kuswandani(Guest Experience Executive)