Initially we were given the wrong (standard) room, even though we had purchased a larger and more expensive room. When we asked for an explanation, they said they had no room available (there were only a handful of people in the hotel). We had to settle for something in between. The island itself is a ghost island, all the parks were closed, and only on Shipping Street was there something going on. Too bad, awesome big buildings, but nothing was happening. We left the island a day early.
Xiao Liu and Xiao Wen, The front desk receptionists are very professional friendly. They both Provided excellent services. The hotel is located in a quiet, beautiful Haihua island. I will definitely go back to stay next time.
Surrounded by lush greenery and tropical gardens, this eco-friendly resort is perfect for nature lovers. The well-maintained grounds are home to a variety of indigenous flora and fauna, while the spacious rooms feature natural materials and eco-conscious amenities. The resort's commitment to sustainability is evident throughout the property. Thanks to the manager at the reception named Asa, he helped us with many questions about the island, he speaks English very well. This is a valuable employee of this hotel.