ウッドスプリング スイーツ シカゴ デリエン(WoodSpring Suites Chicago Darien)

Nothing to said

woke up at 230am from people above us running around and hearing future moving. our room smelled horrible.

My stay was not so good. For starters no staff greeted me upon arriving at the front desk and it took longer than expected to enter the entry way door with the key card going to my room. I was uncomfortable the whole night. The room was cold and the shower water was lukewarm. My overall stay was 3 stars.

I’m going to preface this by saying I travel a lot and I’ve had better service in middle of nowhere Ohio than here. The main door to the hotel has a “trick” to getting it open. They don’t allow early check in which is understandable but then my room was not ready for another hour after the 3pm check in time so I had to sit in the hallway and wait. The elevator stopped working after a night and I was on the 3rd floor. I had to walk up stairs after work with my hands full. They claim they have a gym but it’s just a room with 2 broken exercise machines and a SINGLE 5lb dumbell set. The bed is the most uncomfortable I’ve been ever and they only give you two very flat pillows. Worst stay ever.

The service was pretty good. Guy at front desk was friendly. The hotel is right down the street from my Moms house so it was convenient.

We booked a double bed, only got a single. They gave us two rooms, the other key didn’t work so we still only had one room. No one working at night could help us with another room key. Super thin blanket and not clean. My son slept in a chair, we slept fully clothed because we felt dirty. Had it not been for health reasons we while have forfeited the room and just drove home or slept in our car. When we first arrived the tv didn’t work, questionable people hanging around the lobby and outside: didn’t feel safe.

The lobby smelt like a blunt. I was getting on the elevator and this man was creeping me out asking where was I from, what was my name, etc…and when the elevator doors opened on my floor three of his buddies was in the corridor in front of the elevator. I finally found my room and turned on the light and there were several bugs crawling on the bed and arm chair in the room. I immediately left. I waited for the front desk person to return for over 20 minutes however I ended up staying elsewhere.

There was a bug on the stove. The elevator quit working while we were there and in the elevator. They charge extra for towels and bedding. They also charge extra for dishware and cookware.

It took me almost 40 minutes to get into my room. The host was kind and i felt bad for her but i didnt get keys to my room until a few hours after i arrived. I never left my room for fear of being locked out. She let me in w her key, and it tokk altogether 5 times before the keys would work.