Great experience. We spent two nights and the service was flawless. The room was clean, we were able to use the free laundromat, breakfast was full of options and we were well received by Alex at the front desk, who spoke excellent English.
翻訳
ホテルからの返信: Dear guest, thank you very much for your positive comments about our hotel. We will continue to work hard to live up to your positive comments. Once again, thank you for your affirmation of our hotel. We look forward to seeing you again and wish you a pleasant journey!
The hotel was very comfortable and clean, although my room still smelled of cigarettes when I arrived (mind the type of room you are selecting when booking). The only issue I really regretted was sound insulation, I could hear everything the people in the room next to me were saying, which is bothering if it lasts for a long time. But then again, it's not really the hotel's fault.
翻訳
ホテルからの返信: Dear guest, we are deeply saddened and sincerely apologize for your dissatisfaction with the soundproofing during your stay. Your feedback is like a mirror that allows us to face our shortcomings. Please believe that we will take immediate action to optimize the soundproofing details of the room, aiming to create a more warm and satisfactory living space for you. Your valuable feedback is the ladder for our progress. We sincerely thank you for your careful correction and wish you a happy life.