The hotel is in excellent repair and very clean. The staff was polite, prompt and helpful. However, little things make the difference. The TV remote didn't work correctly. It was difficult to lock in a station and set the volume. The batteries were fine. I think there was a communication problem between the remove and the TV. This hotel has a pool, which is part of the reason I booked it. The heaters weren't working so the water was ice cold. Thus, we couldn't use the pool. The bathroom door in our room was out-of-alignment. This wasn't a problem for me but my 12 year daughter couldn't close or open the door. Lastly, the restroom in the reception area was paperless. No tissue. No towels. This resulted in a rather messy and discouraging situation. Overall, this is a nice hotel and I would open to staying here again. But it's the little things that downgraded my rating.
自動翻訳