リッジズ キャンベラ(Rydges Canberra, an EVT hotel)

Will be back again this December to celebrate our wedding anniversary .Nice place nice food nice staff.

Had a lovely relaxing stay

Arrival after checked in hour, waited 45 minutes to get a room

It was great service and best value for money

We called the property on the friday to check the booking and booked for the restaurant on our Arrival as we had 5 rh Flight. When we arrived we were told that there was no Restaurant tonight . We purchased Bar Snacks and they were dreadful . The next morning We went to the Restaurant for Breakfast and was informed it was not open . We went to the desk and they were rude We called a Cab and dined in another Restaurant ( We had 4 Rooms ) Never again as the property is tired and not well managed . We asked for another night on check in for one room and the next morning we did not want to stay ,the reception made such a big song and dance so we kept the Room but did not stay in it that night .Rydges are usually very good but definitely not this one.

I was contacted by a male staff member about an issue.He was disgustingly rude. It was not the way to talk to a client in regards to anything.

Upgrade was awesome by the first staff member. The room was fantastically massive. Kitchen is terribly outdated, constant fan that you can’t turn off and no towels in the swimming pool area. Breakfast buffet was actually nice although I was a little disappointed by the dinner prices especially when the menu doesn’t offer any kids meals? With three rooms booked between my family and I not one room had a phone. When using our own to speak to reception about the bathrooms flooding with water because of terrible engineering I’m imagining, we were on hold for so long we hung up! There were no rude staff; in fact, each and every one of them were all smiles. I maybe would stay again if I were stuck but I’d keep in mind to ask them beforehand for everything that was missing; including basic soaps, cups and maybe more than 3 towels for 4 people.

An excellent facility with first class staff. Convenient to Parliament House and other key Canberra facilities.

Noisy, outdated & bar didn’t open until 4pm. Breakfast coffee not covered by the +$30 breakfast charge.