マグノリア イン & スイーツ

Disappointed Pool was green. Carpets ragged, had problems with food availability at breakfast. Towels small and gray. No room cleanup

Stinky and uncomfortable How in the hell this place got 7 out of 10 stars on here blows my mind! It’s a 4 out of 10 at best! I booked this room due to it being the closest to the event location and having a jacuzzi bath with the best price, not to mention good reviews from what I could see and a good overall rating, well when we arrived at 3am exhausted after a day of travel and fun we had to wait at least 20 min to even be buzzed into the front door to check in, then I ask the man our room has a jacuzzi tub correct? And he says “oh no you didn’t pay for that room” online in every way it looked as if I had booked that room so it was disappointing to not receive it… he said it would be an additional 300$ to upgrade to that room… I decided and we climbed the stairs to our room which smelled very musty and the shower was broken… we go back down the stairs and tell the guy, he insists we where confused and didn’t know how to work the shower and climbed us back up the stairs to see for himself infact it was broken. They had no more rooms available with a king sized bed except a handicap room so we took it and the shower head would only go like 4foot tall max so we had to hold the shower head up to shower. The whole place smelled musty and we heard multiple people say there room smelled mildewed. The beds where terrible and rock hard. Anyway it was not at all what I expected or anticipated. And definitely not a 7 out of 10 experience

Customer service was nice I have a few complaints the room smelled really bad and the bathroom had mold i ended up buying cleaning supplies to clean

Customer service was amazing but the stay was horrible mold , smelled everything was dirty , paint was chipping everywhere

The shower in the room didn't work. It was only able to be a bath, there was no lever to turn the shower head on. The head was also coming out of the wall

My stay at the hotel was not good at all after the first stay i had to check out of the room due to my sinus and allergies the carpet was dirty and the room was smokey i literally cough most of the night. And when i ask for a reimbursed on the remaining nights they said i would have to be reimbursed through expida,