ホテル テアトロ

Spacious, clean, and comfortable room. The staff were incredibly friendly and attentive. We had a great stay and would definitely recommend this hotel!

We had a terrific three nights stay at Hotel Teatro. Conveniently located across the street from the Four Seasons Hotel, this was a welcome break away from the intensity of the conference that we were attending. Teatro felt like a lovely but more low-key home away from home. The two common areas, the Nickel restaurant and then the breakfast/lobby area had plenty of seating and were never crowded. Our corner double room was bright and spacious. The plumbing was a bit older in the bathrooms, but all clean and well functioning. Delicious and reasonably priced breakfasts.

Loved the character of the hotel! The staff were welcoming and helpful, and the room was very comfy and well appointed. I would definitely come back!

On arrival, we tried to wait in the small lounge area before check in since we were early and we were told we couldn’t because of a private party, mind you it was snowing and very cold outside so we couldn’t just hang outside. The dining area was also booked for a private party. This left us with no where to wait. Our room was very small, cramped, but clean with nice amenities. Our room was also by the elevator, so it was noisy at times. Not worth the price in our opinion.

Excellent location walking distance to everything you could want and conveniently located near a parking garage to save the cost of valet parking. The hotel smelled good, had an on-site resturant and coffee shop they give you daily credit for. The property is beautiful and the staff are really friendly.

Staying at the hotel was nice. There is a $35 hidden fee that they didn't really tell us about. It is for the ameneties that they weren't clear about... I had to ask for the bottles of water they 'offered', the $10 bar token is part of this fee and I guess there was transportation included? I don't like hidden fees and I wish they were upfront about it because then I would've used what we were forced to pay for

The staff overall was very unfriendly and not helpful. We stayed 3 nights and our sink was clogged. We asked for service and didn’t receive service until our last day. The toiletries in the room were empty and the bottles were broken. We also received drink tokens however the bar and coffee shop that they could be redeemed in were closed for private events so they could not be redeemed. They also offered a car service for locations around hotel but the car was never available throughout our 4 day/3 night stay. The only pleasant staff was the valet guys and one hotel maintenance staff. Very disappointed in the customer service.

This hotel is amazing! The management went above and beyond to manage our reservation and assist us when we had an emergency! I would always return!