I had a 4-night reservation over the Chris**as weekend. Two days before my scheduled arrival I called to confirm as I always do when traveling. I was told that a party with a block of rooms decided to stay longer so my reservation was cancelled, and they would move my reservation to another hotel. Two days before Chris**as in Denver Co didn't leave a whole lot of choice! Was moved to another hotel 9 miles from where I needed to be. It was located in a very industrial area, close to nothing. Made it very inconvenient for my son to get me to and from his home and to the airport for departure. I wonder what would have happened had I not called ahead to confirm and just showed up to find out I was cancelled? The staffer that handled my call said she was going to call me the next day, really...why wait another day on Chris**as weekend when hotels are filling up by the hour that weekend? I'm very disappointed in this Comfort Suites policy to cancel people's reservations just because a group decides to stay longer, especially on a holiday like Chris**as. As a frequent traveler I've been told by hotels that they were fully booked, and I couldn't extend my stay.
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