メインステイ スイーツ ニア デンバー ダウンタウン(MainStay Suites Near Denver Downtown)

I arrived at my hotel. ( I had set this reservation several months in advance and paid in full.) The person at the front desk. Says that they don’t have a room for me. They had to give it away. A bus load of people came. And that they are full. No more available. Got a wedding to attend in a hour and a half. My family and I are very stressed about and angry. The person behind the counter. Finds another property 10 extra minutes away from our venue. Drive through rush hour traffic. Check in at the new location . They give us one bed room. For 4 people. Such a disaster of a trip.

Hotel is being used to house migrants and is completely full. Despite a reservation, they has no availability and don’t notify us until we actually showed up. Had to find another hotel at the last minute. Unprofessional handling of guests with reservations.

I was told when I arrived at about 4pm day of check in that my reservation was canceled, and that a notice had been sent to me about this. I never received a notification. The reason for cancellation according to front desk was that a large group had extended their stay and taken more rooms. Based on all of the families and kids and vagrants loitering in the parking lot and in the lobby that your hotel is putting up homeless or illegal immigrants because the front desk would not elaborate. I was then given a choice of free stays at "nearby" hotels, none of which were near to where I needed to be. I eneded up spending $83.21 on two Uber fares to get from my new hotel to my venue. The whole purpose of booking with Mainstay Suites was because it was within 2 miles of my holiday party venue and driving would not be an issue.

The only problem was that the GPS keep sending me to the back of the prpperty where there's no entrance, they should fix this, ither than that everything was nice and the staff very friendly, I would stay at that place every time that I visit Denver

Nice mini Suite with with up to date amenities nice tv and a comfy king Bed with nice down comforter. Front Desk Staff were really friendly and the free hot Breakfast is Delicious

Thin walls with noisy neighbors - down the hall and outside the room window to the parking lot made our stay not so pleasant.

I was quite impressed with overall quality and price. Comfortable and much nicer than anticipated.

We were looking for a decent place to eat and they recommended the Colombine Steakhouse. This place is seedy, cash only, antiquated and not in a good way. Should have just left when we walked in but thought maybe it was a gem in the rough. Nope. Hotel was noisy but clean enough.

I believe I have stayed at this hotel 3 times for the convenient location to the city, free parking and rate. Each time the sink drain has backed up and drains slow: I never complain. Housekeeper inspector should catch this at least after the housekeeper cleaning sink doesn’t catch the drain backing up quickly.