The hotel is beautiful, the rooms were very clean and comfortable, the staff was polite and friendly Li Zhen guided us with all the information every time she could and Ian in the restaurant was very friendly and helpful he could also speak in English so it was great, he even recommended places to visit in Moganshan, we felt like home. 🙏🏻
Tidy new rooms. Nice view from canteen. All the people in a hotel very nice and polite.
翻訳
6/14
ホテルからの返信: Dear guests! Thank you very much for your support and trust in our hotel. We will continue to adhere to the service concept of working hard and careful service, so that you can feel the warmth of home in your stay at the Mogan Mountain Kaiyuan Yiju Resort Hotel. We look forward to seeing you again, and wish you happy every day!
IvieT
マウンテンビューダブルルーム
宿泊時期: 2023年3月
家族旅行
4件の口コミ
7.5/10
投稿日: 2023年4月6日
The hotel is new. We enjoyed the botanical garden and interaction with animals. Room cleaning needs to be improved though. When we came into the room there was a huge yellow( if you know what I mean) stain on the bathroom floor. We asked to clean the floor and went for a walk. When we came back the receptionist told us the problem was solved. But the stain was still there. We traveled with a baby and cleanliness was the number one priority for us.
翻訳
ホテルからの返信: Dear guests, thank you for sharing your stay experience, in Yiju, the user's experience is always the first, whether it is praise or advice, for us are the most valuable. We are deeply ashamed and sorry for the problem you raised. We will conduct an in-depth investigation and timely rectification of this matter, so as to improve and enhance the service and quality of the hotel. Hope in the near future, you will choose us to stay, "make quiet", I believe your experience must be different. If you have any need in the next reservation, you are welcome to contact us directly at any time.