ダービー ミックルオーバー ホテル、BW シグネチャー コレクション(Derby Mickleover Hotel, BW Signature Collection)

The room was a little musty, like someone had smoked in there, I asked for a key to open the window, I had to go down and fetch this myself (it was 1am) and the window still did not open. Nice drinks tray, with nice biscuits and twinnings tea! Heater in the room works well. Definitely in real need of refurbishing!!. Breakfast was like entering a different hotel, attentive and friendly staff, no stale smell, food was fresh and had a good selection. Coffee was nice.

Stay regularly through work great staff and very comfortable rooms.

We had a great trip for my sister's hen do weekend! The hotel is a fantastic place to stay with a great pool (one jacuzzi wasn't working on our trip), a gym, restaurant and a bar! The room we had was very clean, though the windows needing updating as there was at times some noise from outside which could of been blocked out with better windows. The amenities in our room were ok, our shower was very poor and we had to ask a few times for our beds to be bed and our teas and coffees to be topped up. The breakfast was delicious in the morning though it had obviously been very busy as nearly every table was a mess. The breakfast could definitely benefit from adding options for people who are vegan or gluten free as these options were not available during our stay. Overall our stay was fantastic and the beds were incredibly comfortable ! With a few additions and changes this could of been a 10/10 stay but we were definitely stay again! Thank you!!

Great stay

We had a lovely room and the staff were excellent, but a special mention must go to our receptionist Emma who really looked after us giving us advice about the hotel facilities and the local area. The hotel is probably the best, Best Western we have stayed at.

Nice hotel overall. Just over £100 for a family of 4 with breakfast on a Saturday night. Spacious room with all the amenities required. Pool and spa facilities were included so a big plus there. Breakfast was good too.

Excellent one night stay at this hotel. Checking in was quick and straight forward. Staff very polite and welcoming. Our room was clean and spacious and the bed so big and comfortable. Where do they get these mattresses from? The public areas of the hotel were clean and tidy. We enjoyed a drink in the bar which had a pleasant ambiance. Breakfast was the usual help yourself to either a cooked or cereal/savoury breakfast. We had the cooked which was plentiful and kept sufficiently warm. No complaints and would definitely recommend a stay in this hotel.

this place wasnt for us the decor of the place is pretty run down and needs a uplift the place had a weird old person smell (only way to describe it) all threw. we wasnt made aware they had a event on so the bar was pretty full of suited and booted older ladies and gents so we felt like we couldnt sit at the bar as we stood out and also wasnt made aware they wouldnt be serving food due to this. i requested late check out before we arrived and never got a email back...when we checked in i asked again for late check out and was told "to ask of the morning"(what the point in this would be as we still had to get up to ask i dont know) i did ask again of the morning and was told "no because we only have two staff members" i feel like the place isnt very organised and just lacks basic commuication and perks that make a stay a stay to remember id recomend some plug in's around the building too

Lovely hotel with very friendly staff. My room was warm, super clean and had everything I needed. Highly recommended