Home2 Suites des Moines at Drake University

Nice area. We were disappointed in having reserved a king room then they had none available due to overselling. We were downsized to a queen and charged the same. We could hear our neighbors through the walls partying and doing other 'activities'. Was a bit disturbing.

Very convenient location. Breakfast options were great. The room was comfortable and the staff was pleasant.

Hotel seemed just a little understaffed. Overall clean but hallways seemed like they dont get staff walking them every day. (Little bits of wrapper mid hallway there at 1pm the day of check in still there at 10am check out). Polite service that took care of the tv system not working in the room with a transfer of room.

It is an excellent hotel with very nice amenities and superior customer service for business, family on solo plans

I have been staying at this hotel every few months since it opened. I have a college student who rooms close to the hotel. When it first opened it was very clean and well kept. The staff was professional and made certain that everything was tended to. My last few stays have been lacking. The desk staff are clearly uninterested in their job. The rooms have been so-so as far as upkeep. Broken blinds, malfunctioning TV, very drafty, etc. Before this hotel opened i stayed at some of the downtown hotels. They are very nice hotels for the same price. I am considering returning to one of them.

Enjoyed my stay, definitely somewhere I would stay again. Like that it is centrally located to several places.

I liked the safety of having to put your key card in at elevator. It was very clean and quiet; however-i DID NOT like that once in the room I had to insert my card for the kitchen light to come on and if I wanted it to stay on it had to be left inserted. This would have been a REAL issue if I had been in a hurry to leave the room for something as my card would have been in the light!

Initially, I felt the property was good. The biggest problem is the housekeeping was not available but “every other day”. This was not explained at check-in or in anything I read on line. But when they didn’t come the second day either it was upsetting. To be fair the location is close to Drake University and walking distance to the local hospital (which is why I was there) Breakfast was good, there is a gym and the staff was kind. They brought towels up that night but there is nothing like coming into a clean room after a long day which was definitely not the case. I will be back in the area soon and know, I will not stay there again.

Stay was great from check-in to check-out. Staff was friendly and very helpful; room was clean, in great condition, and comfortable; common areas were clean and modern; breakfast was very good; parking was ample and well lit. I have no complaints whatsoever and will stay there again if in the area.