Super 8 by Wyndham Albany

I understand the area was affected by the winter storm. Isn't it a good opportunity for your business? Why did you let us reserve a room same day, and have no one at the front desk? You said you would be back by 11pm. Did you know that I waited until 11pm for 6 hours? I ended up sleeping in the car. Excellent job. Thank you.

Someone opened our locked door at 4AM in the morning as we were asleep. Luckily, we had the extra latch on but it was loose. We called the front desk to see how someone was able to unlock our door, but no one answered or called backs we called them on the phone and no one answered. In the morning, we told the front desk person. She told us someone will investigate the matter and call us back. It has been 10 days and not a word. Do not stay at this hotel it is unsafe for you and your family:

Room had a funny smell and wasn’t cleaned fully. Hairs and small particles all over bathroom and vanity counter

the front desk employee was resourceful of where we could go for a walk that was safe. Much appreciated. Also, enjoyed having the newspaper.

Very noisy being right next to freeway. A lot of people in area talking.

Stayed 4 nights. Room was not even freshened one of the days. Ants in the bathroom. Not much to eat for gluten free people.

The person checking us in was very rude. The other two people I dealt with at the desk were nice. The room seemed clean but had a funny smell so I didn’t feel like it was truly clean. The bed was comfortable and the AC and TV worked so that was a plus. It’s not in a great location, which we knew going in, but didn’t feel 100% safe being there.

Hot tub was out of order. Mildew on bottom 12” of shower curtain. Room had an odor. Parking lot felt unsafe in the dark. Disappointed to see the Wyndham name associated with this property. Definitely not worth the price paid.

Busy, noisy part of town, right next to fast food restaurants. Luckily, there’s also a Panera. Wish we had chosen a quieter place.