No room servicing, towels very hard like cardboard. First room unacceptable for my 85 yo mom as it had stairs, 2nd room offered had huge boxes or storage rubbish, 3rd room no proper mirrors, no proper bench in bathroom for makeup etc, just a sink. Plus the aircon not working properly, freezing temp only, no staff to help was the major problem, for circa #259 per night expected a bit better, taking into account the issues of covid
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