ダブルツリー バイ ヒルトン ホテル シラキュース(DoubleTree by Hilton Hotel Syracuse)

Very friendly staff, even though I arrived after midnight on the first night, great location(10 to 15 min to airport with the hotel shuttle). Beds are soft, A/C is noisy.

房間號碼非常的不滿意，房間燈光照度明顯不足，窗簾上居然有生物血跡，連通房門鎖關閉不嚴等，差勁！！！

乾淨衞生，環境清凈，食物一流

服務態度差，車鑰匙丟酒店了，不還，特別氣人。

方便的地點，房間夠大。

Ice machine has mold inside of it , 2 stains were on carpet when we arrived , beds were smaller then expected but comfortable room was small bathroom was small but overall it wasnt that bad

Our stay was fine until the end of the night. The room next door was hosting a party with very loud music. The hotel security tried several times to put a stop to that but was unsuccessful. This continued until well after midnight

The pool was overrun with small children and we were not able to use it. There was an event going on and the hallways were extremely crowded with event goers not giving much space for us to pass through

Security never around or available. No cameras on floor levels of rooms. I was recently robbed while at the hotel, and recieved no assistance from hotel, no discount, nothing. Ended my stay early and switched hotels asap. Also the room I paid for and reserved was not available. Don’t understand how I can pay and reserve a specific room in advance, and recieve lesser value room, with no discount at arrival. Clown show.