We went to check in and the office was closed with a phone number. We called the numbers and left messages. It was a freezing cold windy day and had to wait. A car pulled up and tried to call too. They thought the motel across the street might have been part of this motel since the name changed. They went across to check it out. They came back and had a man on the phone. We were told our rooms were NOT at this motel but the one across the street. Keys in the room, door unlocked. We got to the room and the cleaning gal was still there and no keys. We had to call since the gal did not speak English. We got the man on the phone and was told she will bring keys. While we waited, we turned up the heat. She brought the keys and we found the heat was not working. Again, we called the number. She also went to tell him. He told her the air conditioner was also a heater (window). We did not see anything for heat, only air. Again we had to call. The man said she will bring a space heater. She brought one. We tried to turn it on. It did not work. Again, another call to the man. He said she will bring another one by. We made her wait while to confirmed that this one worked. We left it on all night. The room was clean. We had to unplug the air conditioner unit to plug in the refrigerator. We left and had to leave the space heater on. When we got back, the room was warm. We left the heater on all night. We agreed we were thankful we checked in early since there were all these issues. The room was double the price that weekend since the university was having a family weekend. It definitely was not worth the doubled price. We also did not shower since the heat wasn't really in the bathroom. We were only staying 1 night and heading home early the next day. We only ever saw the gal and left the keys in a key slot by the office across the street.
自動翻訳