ベストウェスタン プラス リバー エスケープ イン & スイーツ(Best Western Plus River Escape Inn Suites)

The rooms were comfortable. The lobby was really nice. The view in the back by the river is beautiful. There is a nice pool and workout room. The breakfast was very good.

Dirty. Outdated rooms. Horrible service at reception. Dirty room with an awful moldy smell. Shower head and bathroom vanity could use some deep cleaning. Never had room cleaning during our stay. The breakfast was below average, however, the old lady in the breakfast area was very helpful and polite (the only person out of all the staff we interacted with) The location was good, nearby little shops and restaurants. Overall, it was a very unpleasant 4 day stay. Im not sure if this review will help improve the service at this property. However, at least it could help others get mentally prepared with what they will encounter.

We checked in a few minutes past 5. Our room was not ready. Two ladies were cleaning it. Waited 20 minutes to get in room.

Wonderful place to stay especially if you have a room facing the river. Very nice staff and very clean. Good breakfast too

The hotel was very nice, included breakfast was delicious, and the river was beautiful. However, the location is very misleading and there is none of the typical literature left in hotel rooms telling you of local attractions and restaurants. Make sure if you stay there, you look past tiny Dillsboro to the next town (which is literally right across the bridge) for a very charming downtown area and a lot more options for restaurants and shops.

We love the hotel and the River view. The swimming pool is Wonderful, and we love our Family time swimming . The view of the Tuckaseegee River. This was our 22nd annual visit coming to stay aft eta riding the Polar Express.

We always stay here when we're in the area. We love the rooms with a balcony and water view. It's always clean, comfortable and the staff is friendly.

Driving passed the tracks to the place looks sketchy but the hotel is beautiful and clean, and the rooms are new and spacious. Has plenty of amenities and very polite staff!