定州大世界ホテル

Beside the location which is best for central, all other things are very bad. The carpet in the room never get vacuum. Dust and hair are every where. They stated breakfast included, but when we went for breakfast, there is nothing to eat beside the plain bun. There is no water to drink, etc.. There is a sign on the wall for no smoking, and the waiter or bus boy was having a cigarette in his hand and smoking while clearing table. For the air conditioning in the room, it is central air condition, it is not control by individual room unit by itself. The hotel save money by turning off the air condition in the evening. Our room was at 25 - 26 degree Celsius. We then asked the front desk to switch room after the first night, we thought at first the air condition in our room was broken. They gave us another room, and the same thing happening on the second night. I heard the 2 front desk ladies whisper that one was asking the other what time last night the air condition got shut off. From this, I asked around and found out that the owner of the hotel had declared bankruptcy. This lead to the reason why everything is not going right.

Every thing was good , Thank you very much for the behavior of the employees.

房間衞生乾淨，房間大，床上睡着特別舒適，我住了好久幾天了，本來也是續房了還要接着住，但是今天臨時有事，住不了，我一看訂單核銷了，就打前台電話，前台服務員告訴我兩點前都可以退，然後等我快到兩點了去前台辦理，給我辦理的小姑娘服務態度很好，前台有三個人，有一個説話特別兇，對給我辦理退房那個服務員態度很差，很兇的説話，他説退不了，網上15分鐘以後就退不了了，那誰還沒有點事，本來是想全五星，就沖他這態度，你就算是領導也不能這樣對自己員工，況且客人還在他身邊辦理，我説我明天回來還會住，然後辦理小姑娘説那你把明天訂單訂了吧，一會好交差，為了不難為他我有訂了明天的房間.這麼大酒店，還能這樣做，人家別人家你訂了，晚上六點之前都可以退款，你家為啥不行，怕沒有人住啊，你家酒店真的不差，我住了三天，今天還是想住的，況且11樓洗澡都不用花錢

房間超大，乾濕分離，樓下全是美食!可以下午兩點退房，停車免費！

第二次入住定州大世界酒店！房間乾淨整潔，面積大，感覺舒適。前台服務員態度很好，很耐心，酒店洗浴中心免門票！ 酒店位置很好找，離定州博物館，定州塔不遠！酒店所在的商業綜合體吃飯方便，附近還有很多風味美食

衞生：乾淨整潔 環境：安靜舒服 服務：星級服務