メルキュール ボックス ヒル バーフォード ブリッジ ホテル(Mercure Box Hill Burford Bridge Hotel)

We live fairly local but decided to stay here as my daughter & her friends prom was at the wine estate local to the hotel, we wanted to make our girls prom a little more special. Staff we’re very helpful friendly went above and beyond to make our stay perfect Cold water in fridge fans in the room and the weather has been hot. Food we ordered from the menu in our room was great & friends eat in the bar area which was also very good. I would recommend and would definitely stay here again.

Lovely Hotel with free car parking. Loved the heated outside swimming pool and the staff very friendly. Food was nice and they cooked us something we asked for that was not on the menu. A supply waiter called Farai was excellent. Visited Painshill which was stunning

Beautiful property, with excellent, helpful staff. The rooms were well decorated and clearly well maintained, but were also a bit old, hence the window was a bit drafty. But that said, the room was still warm and comfy and the bathroom was excellent. I feel it’s such a shame that someone staying at a hotel is expected to pay for parking as an extra. This should be removed and if there is a negative, this would be it.

A nice place that needs a bit of TLC. The corridor smelt of damp really strongly and you could see some sections looked tired. The lounge area was really nice and parking is easy

Loved the hotel, room was a little tired, bathrooms updated. Parking £10 but lots of water everywhere. Was visiting friends and a direct line call to taxi firm was told its £18 even when i was told them it was a 6 min drive away, didn't seem happy about no cash either. Bit of a ripoff to be honest.

The staff, service and hotel are great . However the black mould on the grout in my bathroom was terrible it was everywhere and I was disappointed when I brushed a face cloth over some and it came off easily. This suggests that the bathroom and tiles just had not been cleaned thoroughly which is not really acceptable. Such a shame for what could have been an otherwise excellent stay.

Hotel is dated, bar had limited stock Staff were very friendly and efficient. Very excessive to charge £10 additional charge for overnight parking in their own carpark

Very comfortable room. Reception staff were very welcoming and helpful.

Clean and comfortable and super swimming pool for a dip before an excellent buffet breakfast with easy access to the Boxhill walks followed by a swim in the pool