ホテルからの返信: 尊敬的客户,非常感謝您的反饋。 很高興聽到您發現我們的房源整潔且服務周到。 我們也很高興得知您發現我們的位置很方便。 您的滿意是我們的首要任務,我們努力提供超出您期望的體驗。 再次感謝您的客氣話。 最誠摯的問候。Ricky Krausestellv. Direktor
ゲスト
ビジネス ツインルーム
宿泊時期: 2026年4月
一人旅
2件の口コミ
10/10
とても素晴らしい
投稿日: 2026年6月1日
Comfortable hotel with good services!
翻訳
ホテルからの返信: Dear Guest,Thank you very much for your wonderful review and for awarding us a perfect score.We are delighted to hear that you found our hotel comfortable and appreciated the services we offer. Positive feedback like yours is a great motivation for our entire team.We truly appreciate your kind words and hope to welcome you back to IntercityHotel Dortmund again soon.Kind regards,Ricky KrauseHotelmanagerIntercityHotel Dortmund
ゲスト
ビジネス ダブルルーム
宿泊時期: 2026年3月
出張
1件の口コミ
10/10
とても素晴らしい
投稿日: 2026年4月28日
The location was excellent. Although the room key and elevator key didn’t work at first, the staff responded promptly and fixed the issue.
翻訳
ホテルからの返信: Dear Guest,thank you very much for your outstanding 10/10 review! 😊We are delighted that you enjoyed our excellent location and rated all areas of your stay so highly. At the same time, we appreciate your understanding regarding the initial issue with the room key and elevator access – we’re glad our team was able to resolve it quickly for you.Your kind words are a great motivation for our entire team.We hope to welcome you again soon at IntercityHotel Dortmund.Kind regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund