ホテルからの返信: Dear Mr. Pengxing,Thank you very much for taking the time to review your recent stay with us at the Swissotel Al Murooj Dubai.I am glad that in general, you enjoyed your stay with us. We have noted your comments and be assured that this will be assessed and rectified as required.Thank you once again for your time. On behalf of my team, I look forward to welcoming you once more to the Swissotel Al Murooj Dubai in the near future.Kindest regards,Amro NagahGeneral Manager
ホテルからの返信: Dear Valued Guest,Thank you for sharing your feedback. While we're glad you appreciated the comfortable bed, the pool area, and our central location near Dubai Mall, we’re truly sorry for the inconvenience you experienced with the room condition, balcony cleanliness, and the noise.We also apologize for the difficulty in accessing taxis from the apartment entrance. Your comments have been shared with the team to ensure improvements are made.We value your feedback and hope you might give us another opportunity in the future to provide a better experience.Best regards,Amro NagahGeneral Manager
ホテルからの返信: Dear valued guest,Thank you for your feedback! We’re thrilled to hear that you enjoyed the spaciousness of your room and the amenities, including the large dining area and the private swimming pool on the balcony. We’re glad that you found it to be a cost-effective option for your stay.We hope to welcome you back for another memorable experience!Best regards, Amro Nagah General Manager