The hotel is old and worn down a bit
I spend 14 days in the hotel as they would not agree to cancel my booking
I felt deceived that this was rated as a five star hotel and there were positive reviews but to be honest, there are much better hotels in Dubai for the same price
I must compliment the staff they were always friendly and accommodating
翻訳
ホテルからの返信: Dear Valued Guest,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you for sharing your valuable feedback. We sincerely apologize for the inconveniences you experienced during your stay and regret that we did not meet your expectations.We truly appreciate your kind words about our team. Kindly share your booking details with us so we can review your concerns and share your feedback with the relevant teams.We hope to have the opportunity to welcome you again and provide you with a much better experience.Yours sincerely,Damir KartalCluster General ManagerMövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai