ジャンナ マリーナ ベイ スイート(Jannah Marina Hotel Apartments)

とても良い場所にあり、どこにでも簡単に行くことができます…スイミングプールは改装中です。次回は間違いなく戻ってきます。

Bad smiles all over the hotel. in addition, the fan/ventilation in each bathroom was not working. There was a leak in the Swage system. I believe, two stars are More than enough. The location and breakfast are nice onew.

Good hospitality

The breakfast is not good and the price is very high. I will definitely book another time here

Great view of the Marina!

Нормальные аппатаменты на Марине. Завтрак не очень разнообразный, но голодными не останетесь.

My husband and I are compelled to share a disheartening experience with this hotel that highlights their rigid policies and lack of customer empathy, especially during crises. Recently, during the historic flooding in Dubai—an event characterized as the worst in 75 years—my attempts to reach the hotel were thwarted by severe road closures and unsafe travel conditions. Despite proactively contacting the hotel four times to explain the extreme situation and seek a rebooking rather than a refund, their response was astonishingly indifferent and unyielding. The hotel steadfastly refused to waive the cancellation fee or to offer any credit for future use, citing policy adherence over customer circumstance. This rigid adherence to policy in the face of a natural disaster not only reflects a deep disregard for customer service but also highlights a concerning prioritization of profits over people’s safety and well-being. It’s disheartening to encounter such greed and inflexibility, and I urge potential guests to consider this experience as a testament to the hotel’s approach to customer care under extraordinary circumstances.

The place is exactly what we needed. I would have just needed a desk to work on and a couch. The room has its own kitchen, there is a kettle, microwave, toaster, washing machine, no coffee maker. Dubai Marina, metro, beach, shops, etc. a short walk away. Super friendly and helpful cleaner Frederik, thank you 😊👍

Writing my review firstly I’d like to mention the professional and polite staff here, good roof top area with a nice swimming pool, tasty breakfast where you can also find healthy food and the beautiful area outside which is good for a walk by the bay