ホテルからの返信: Dear Rachel, Thank you for providing your feedback. I sincerely apologize for any inconvenience you experienced during your stay at our hotel. We have identified and rectified the issue, which was related to the presence of large trees in the courtyard surrounding the guest rooms. We would like to extend an invitation for you to revisit and stay with us again, ensuring a more positive and enjoyable experience. Thank you for your understanding. Best regards, XVA Art Hotel
ホテルからの返信: Dear Anna, You're very welcome! We're delighted to hear that you enjoyed your stay at our hotel and that you were pleased with our staff's service. It would be our pleasure to welcome you back for another memorable experience. Warm Regards Chander Shekhar