0 on cleanliness and maintenance, 0 on service, and 0 on friendliness. One of the most untrained, unprofessional staff I have ever encountered. All staff had really bad attitudes, was impossible to have any normal conversation with them. All hallways even on non-smoking floors smelled of smoke. Very big shame. If they ever have an inspection I'm sure it will be closed down within minutes. Also not sure where they got their stars from but definitely not a 4 star hotel.
自動翻訳