ホリデイ イン エクスプレス & スイーツ アトランタースイースト - ダルース IHG ホテル(Holiday Inn Express & Suites Atlanta NE - Duluth)

The hotel was quiet and convenient. However, there was a cemetery across from the hotel, so it was a little scary for me as an Asian.

We are very happy with the staf so friendly and the room service very good and breakfast Very good

Great to stay again. This time the water has smell, not sure if city do something with it.

Excellent service! It was my first time in Georgia and the staff were very kind and helpful. I will definitely stay again if I visit Georgia again.

Waited in lobby for over an hour for room to get ready. This was unacceptable. The desk clerk gave us the room number and had us sign in but did not give us the room key until housekeeping checked in. This was not an isolated incident as friends we were with waited even longer for their room key. The third couple with us arrived after us and checked into their room within 15 minutes. We were all on the same floor. Our group left to have dinner before all of us had room keys leaving one to wait on their key. Otherwise the stay was great. This should not have happened. Totally unacceptable.

Staff were very helpful. Hotel was clean and updated. Beds were a bit too firm for me but pillows and bedding was nice. Breakfast was decent. Pool was pretty cold getting in but after a bit it was comfortable. One drawback was about 9am it sounded like there was a wrecking ball in the next room. I was trying to rest before our road trip but no sleeping with that noise. I would stay here again if I was in the area

The Supervisor that I spoke with during the night shift was rude. She advised me that I should be happy that I received the room that they gave me instead of the room I requested due to it costing more. She proceeded to speak to me with an upset tone of voice and an attitude as if she was the person with an issue. They provided me with 1 bed instead of the 2 beds I requested. My children were highly uncomfortable and we got no sleep. Horrible customer service and no consideration for guest.

There was an issue with the room across the hall from us. The were screaming and yelling for about 3 hours. Called the front desk 3 times and no answer. We called the police which they said it had already been reported. The police came we checked out and left. Very unpleasant experience. I would like a refund.

the hotel was in a safe area. the service was okay. the breakfast was good. however, we woke up with blood stains on the sheets (presumably from bed bugs). we are now in the process of literally decontaminating everything that we had in the room. the hotel could also be cleaner. there were random stains on the blinds and stains on the sofa and sofa bed mattress. the curtain and blinds also let light in all night from a street lamp.