ソネスタ グウィネット プレイス アトランタ(Sonesta Hotel Gwinnett Place Atlanta)

We stayed for two nights and only requested to clean the bathroom one time because it smells a little, which was quickly performed by a cleaning crew. The hotel security system was damaged by lighting while we were checking in but was repaired 5 or 6 hours later.

Good good

最滿意的酒店了，服務態度好，酒店的設計細節很有格調，周圍環境很好，住在14樓，落地窗的設計，可以看到美美的夕陽。一樓有早餐就餐的地方，15美金，也不貴。總之就是很滿意。

Everything was good. Just the staff is very slow. I have waited 40 minutes for checking and just 2 persons were before me.

I went to concentrate and work for the weekend. This stay was far from peaceful. I had to call the lobby starting Friday the day I arrived. People running, yelling in the hallway and the slamming of the doors was bad. On Saturday i had the same issue had to call the lobby many times. I have people knocking on my door, trying to look under the door. The wall that was againist the bed was shacking, I could hear the guest in the other room yelling. Not to mention that they were opening and closing the door in the room that joins both rooms. This was the worst stay here. I would have stayed home to work with my 3 kids at home. All I wanted to to work in a peaceful place and this was far from peace.

The staff was very friendly and welcoming. I reserved a suite and i can say the cleanliness was on point. Will stay there again.

Check in was delayed because housekeeping was slow in cleaning the rooms. There was trash in the hallways and lobby. Also the hotel staff was a bit overwhelmed and rude.

Number one complaint is air conditioner didn’t work good, was hit all night. Then the bug issue was horrible. Roaches for days.